Help and support

Contact Wedastra

Get help with account access, wedding workspaces, invitations, privacy requests, or a technical problem.

Last updated: July 16, 2026

Before you contact us

  • For sign-in trouble, use Forgot password to request a new verification code.
  • For an invitation problem, send the invitation code or link, but never send your password or one-time code.
  • For a wedding-data question, include the wedding name and your role without emailing sensitive guest details.
  • For deletion or privacy requests, follow the Data Deletion instructions.

What to include

Tell us what you expected, what happened, the device or browser you used, and the approximate time. Screenshots are useful when they do not expose guest data, passwords, payment information, or verification codes.

Response time

We aim to acknowledge support and privacy messages within three business days. Complex security, deletion, or provider-access requests may take longer while we verify identity and investigate safely.

Email support

Send a message to developer.wedastra@gmail.com with the subject “Wedastra Support”.

Email developer.wedastra@gmail.com